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SALTO XS4 can not go back to work after battery replacement. Flashes of Green and yellow.



SALTO XS4 can not go back to work after battery replacement. Flashes of Green and yellow.


We have SALTO XS4 Scandinavia; I can´t Get it back to work after battery replacement. Flashes Green and yellow. Any idea?


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According to the user manual of SALTO XS4, I did;t find what green and yellow lights meant.

After changing the batteries, you’re experiencing a problem with your SALTO XS4 Scandinavia lock. The flashing green and yellow lights could signify a specific error code, depending on the pattern of the lights.

However, it’s difficult to diagnose the problem without specific details about the blinking pattern or the model of your lock. Here are a few general troubleshooting steps you can try:

  1. Check Battery Orientation: Make sure the batteries are installed correctly. It’s possible to put batteries incorrectly, which could cause the lock to malfunction.
  2. Check Battery Quality: Ensure you’re using high-quality, new batteries. Sometimes low-quality batteries or old batteries can cause problems.
  3. Reset the Lock: Try performing a factory reset on the lock. This should revert the lock to its original settings and may solve the problem. Please refer to your lock’s manual for specific reset steps.
  4. Firmware Update: If your lock connects to a software system or app, a firmware update may be available to resolve the issue.
  5. Contact Salto Support: If the problem persists, consider contacting Salto’s support team for further assistance.

Remember, these are general suggestions. Refer to the user manual or contact the manufacturer’s customer support for detailed troubleshooting.

For more Salto lock problems and troubleshooting, please check this article: Salto Lock Troubleshooting: Comprehensive Step-by-step Guide.


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Vincent Zhu

Vincent Zhu Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time.

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