Salto locks are designed with security and tamper-proofing in mind, so they typically don’t have an external reset button that you can press to reset the lock. The resetting or reconfiguration of Salto locks usually involves either using a portable programming device (PPD) or going through the software system used to manage the locks (Salto Access Control software). Here’s how you can generally approach resetting or reconfiguring a Salto lock:

Using the Portable Programming Device (PPD)

1. Connect the PPD to the Lock: Attach the PPD to the lock. The exact method for this connection depends on the specific model of the lock and the PPD.
2. Authenticate: Depending on your system’s security settings, you may need to authenticate yourself as an authorized user.
3. Reset or Reconfigure: Use the PPD to reset the lock to its factory settings or to reconfigure it as needed. The options will depend on your specific lock model and system setup.

Using Salto Access Control Software

1. Access the Software: Log into the computer where the Salto Access Control software is installed.
2. Authenticate: Ensure you have the administrative rights to change the lock settings.
3. Find the lock in the System: Navigate through the software to find the specific lock or group of locks you want to reset or reconfigure.
4. Reset or Reconfigure: Use the software options to reset the lock settings to default or to make the desired configuration changes.

Things to Keep in Mind

• Security: Resetting or reconfiguring locks should only be done by authorized personnel, which can have significant security implications.
• Backup: Ensure you have a backup of any necessary data or settings before resetting a lock, as this process may erase such information.
• User Manual and Technical Support: Consult the user manual for your specific lock model for detailed instructions on resetting or reconfiguring the lock. If you encounter difficulties or the lock is not functioning as expected after the reset, contact Salto’s technical support for assistance.

Remember, the exact steps can vary based on the specific Salto lock model and the configuration of your access control system, so it’s crucial to refer to the official documentation or seek professional support when needed.

For more Salto Locks problems and troubleshooting, please check this article: Salto Lock Troubleshooting: Comprehensive Step-by-step Guide.