Kaba lock blinks red 3 times when I put my key card in and not unlocking

My Kaba lock is blinking red 3 times when I put my key card in and not unlocking.

Best Answered by

If your Kaba lock is blinking red three times when you insert your key card and it’s not unlocking, the possible reason is the Kaba lock is in the lockout model. Now, you should use the Emergency keycard to swipe on the lock to remove the security lockout.

If a keycard is used but not unlocked:

Keycard Not Properly Encoded: Re-encode the key card using your property’s key encoding system. Ensure you follow the correct procedure and that the card encoder functions properly.
Keycard Encoded for the Wrong Room/Section/Group: Double-check the room or area the key card is supposed to access. Re-encode the key card with the correct access permissions.
Keycard Has Expired: Key cards can be set to expire after a certain time for security reasons. If the card has expired, you must issue a new one with a valid time frame.
Keycard Has Been Cancelled: If the key card was canceled due to a Reset keycard operation or Group Lockout, you must reissue a new one. Ensure there’s no ongoing security issue that caused the key card to be canceled.

If your Kaba lock has a red light in response to the keycard:

Deadbolt Thrown from Inside: The electronic lock will not open from the outside if the deadbolt is engaged from the inside. Ensure that the room is not occupied or that the deadbolt is not engaged for other reasons.
Hotel, Room, or Salesman’s Lockout: These lockouts are special modes that can deny access to all or specific key cards. Ensure these modes have not been accidentally engaged. You must follow your property’s procedures to exit these modes if they have.

For each of these potential issues, it’s important to approach the solution methodically and ensure that you’re not compromising the security of your property. Suppose the problem persists after checking these issues. In that case, contacting Kaba’s technical support may be wise for further assistance, as the problem might be more technical and require professional intervention.

For more information about Kaba door lock problems and troubleshooting, please check this article: Kaba Door Lock Troubleshooting: Expert Step by Step Guide.