How do I fix a Kaba Ilco 760 lock that is in lock-out mode?

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When a Kaba Ilco 760 lock is in lockout mode, it will not operate with regular key cards and is essentially disabled for security reasons. This can happen for various reasons, including multiple unsuccessful unlocking attempts with an incorrect key card. To fix this and get the lockout of lockout mode, follow these steps:

Identify the Cause of Lockout:
- Before proceeding, try to understand why the lock entered lockout mode. Was it due to an incorrect key card being used multiple times, or was it a scheduled lockout for maintenance or security purposes?
Use the Emergency Key Card: The Emergency keycard can open ANY door in ANY situation if the lock is working properly. The Emergency keycard overrides the deadbolt or privacy lock and the Room, Hotel, and Salesman’s Lockouts.

The Emergency keycard is usually restricted to the security staff and is strictly controlled because a lost keycard can open any room in the property. The Emergency keycard is always duplicated. It does not invalidate previously issued keycards.

If an Emergency keycard is lost, it is essential to issue an Emergency Reset keycard and insert it in all locks.

Replacement Emergency keycards may then be issued.

For more information about Kaba door lock problems and troubleshooting, please check this article: Kaba Door Lock Troubleshooting: Expert Step by Step Guide.