Onity lock flashes red and green with the guest card, but the Master card works fine
Onity lock flashes red/green with the guest card and won’t open, but the Master card works fine. I put new batteries in, but it still won’t open. It will open with my machine when i press open!!! Please help!!!
I reprogrammed the lock and had the same issue.
Best Answered by
When an Onity lock accepts a master key but not a room key and displays a red/green flashing light. Here’s a detailed approach to troubleshoot this problem:
If Guest and staff cards will not open the door – flashing red and green lights
A flashing red and green indicator means the privacy indication has been activated. Since this is only accomplished from inside the room, the room is probably occupied. If you know that the room is not occupied, use the PP to test the function of the privacy indicator. If the indicator is faulty, replace the lock.
If Guest and staff cards will not open the door – a solid green, flashing red light
This is the low battery indication for the lock. The lock has two levels of low battery detection:
- A warning level indicates the batteries are weak, but the lock remains operational. This indication is typically displayed on staff cards only.
- A low battery shutdown level indicates that the batteries may be too weak for the lock to function properly. This indication is displayed on any valid card. Replace the batteries in the lock with fresh AA Alkaline batteries.
Check Key Card Programming: Reconfirm the programming of the room key. Ensure it’s programmed with the correct room number and date/time settings. Sometimes, a mismatch in p
More suggestions when your Onity HT24 lock displays a red/green flashing light:
- Alternating red and green light: Deadbolt thrown or Out of Valid Shift. The indication is given if the deadbolt is thrown or a card is inserted that has a shift and the current time is outside that shift, indicated by alternating Red and Green LED indications and Low Beep.
- Red and green light blinking simultaneously: Canceling Card. The card used in the lock is a guest or master canceling card, indicated by blinking Red and Green LED indications simultaneously and a low beep.
For more Onity lock problems and troubleshooting, please check this article: Onity Locks Troubleshooting: Professional Step-by-Step Guide.